Exiting Jabber before signing out of Windows.My properties file name is "deviceData4.properties". I'm logging into a Citrix MyPC environment and I'm using Cisco Jabber 12.0 Build 303980. No matter what I do my ringer, speaker, and microphone device lists are randomly re-sorted every day and my default devices change.
I can't get my audio settings to "stay put" and modifying the device preferences doesn't help. Even if Jabber doesn't supply an interface for selecting preferences, how hard could it be for Jabber to assume that when you have a headset plugged in you want to use the headset? Unbelievable. It was only afterward that I realized that Jabber had been using my webcam mic rather than my headset mic, and this escaped me at the time despite the fact that I've been constantly aggravated by this. How hard could it be to provide a method for overriding the static preferences that Jabber sets initially, which are most likely based on bad assumptions about what your hardware preferences are? Yesterday I was on a conference call and had to mute my mic because background conversations around me were interfering with the phone meeting. In a world where pretty much everyone has multiple audio and video devices, this seems to be a critical design failure. The reality is simply that Jabber's UI has no way for users to specify preferences or priorities. Thanks so much Danik for your solution here, which solved my problem immediately. Microphone-DeviceVendor-1: Unknown Vendor Microphone-FriendlyName-1: Sennheiser BTD 800 USB for Lync
Speaker-Name-0: Speakers (2- Logitech USB Headset) Here is an example of what some of the file contents look like:
PLANTRONICS HUB DISABLE STARTUP MANUAL
However, if you do make manual changes, the jabber client will need to be restarted as it appears the file is only read once initially and is not scanned for further changes when Jabber is running. You can read the contents of the file with a text editor and even make your own changes. Jabber reads the file "deviceData3.properties" on startup and writes to it when changes are made to the speaker, microphone, or camera preferences. %appdata%\Cisco\Unified Communications\Jabber\CSF\ConfigĬ:\Users\ USERNAME\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config I know this is an older thread now, but just in case this helps someone else, here is the location of the file which stores the speaker, microphone, and camera preferences.
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